Privacy

Last updated: 7 March 2026

Freightshop respects your privacy and is committed to protecting personal information handled through this website and our operational services. This page outlines the main categories of information we collect, how we use that information, and how you can contact us about privacy matters.

What We Collect

• Contact details such as name, phone, email and company information.
• Shipment and booking information entered in declaration, perishable, courier and tracking forms.
• Operational metadata including timestamps, references and service selections.
• Technical information required for website security, reliability and diagnostics.

How We Use Information

• To process freight declarations, bookings, tracking and customer enquiries.
• To comply with transport, customs, security and regulatory obligations.
• To communicate operational updates, issues and service information.
• To improve service quality, support and system performance.

Disclosure and Storage

Information may be shared with carriers, service providers, technology platforms and authorities where required to deliver services or meet legal obligations. Freightshop takes reasonable technical and operational steps to protect data from misuse, loss and unauthorized access.

Your Choices and Contact

You can request access to or correction of personal information held about you, subject to applicable law. For privacy enquiries, contact Freightshop at perth@freightshop.com.au.